The Hidden Cost of Losing Your Best Moderators (And What You Can Actually Do About It)
Moderators are the backbone of any thriving online community, but they're leaving in droves — and most platform owners don't even notice until the damage is done. We dug into the emotional labor, invisible workload, and systemic issues driving moderator burnout, and talked to real mods about what pushed them to the edge. Here's what every community manager needs to hear.